Privacy Policy for DubaiOne

Effective Date: May 2024

1. Introduction

Welcome to DubaiOne. This privacy policy outlines how we collect, use, protect, and handle your personal information in compliance with the General Data Protection Regulation (GDPR). Your privacy is critically important to us and we are committed to protecting it.

2. Data Controller

Brand Name: DubaiOne
Contact Email: [email protected]

3. Data Collection

At DubaiOne, we collect personal data to provide and improve our services. Types of data collected may include:

• Personal identification information (Name, email address, phone number, etc.)
• Transactional data related to your purchases
• Technical data such as cookies, IP address, and browser information

4. Purpose and Legal Basis for Processing

Your data is processed to:

• Fulfill contractual obligations (e.g., order processing)
• Enhance user experience
• Communicate effectively for customer service and support
• Comply with legal requirements

The legal basis for processing your data includes consent, necessity for the performance of a contract, and compliance with legal obligations.

5. Third-Party Sharing

We may share your data with trusted third parties to facilitate our services. These parties include payment processors and delivery services. We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

6. Data Retention

DubaiOne retains your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under GDPR, you have the right to:

• Access, update or delete the information we have on you
• Object to processing of your data
• Request data portability
• Withdraw consent at any time where we are relying on consent to process your personal data

8. Consent

By using our services, you consent to our collection and use of your information as described in this privacy policy.

9. Data Protection

We are committed to protecting your data and have implemented appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data.

10. Policy Changes

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

For any questions or concerns regarding this policy or your data, please contact us at [email protected].

12. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes GDPR.